Privacy Policy | SantaGraphics

Last updated: November 9, 2026

This Privacy Policy explains how SantaGraphics ("SantaGraphics," "we," "us" or "our") collects, uses and shares information when you visit santagraphics.com, contact us, or hire us for logo, website, SEO, advertising or AI services. If you have any questions, email us at hello@santagraphics.com.

Information you give us

Quote and contact forms: your name, email address, the service you're interested in, and any project details you choose to share.
Calls, emails and texts: your phone number and anything you tell us when you get in touch.
Chat assistant: the messages you type into the chat assistant on our website, including any contact details you share there.
Project materials: text, images, files, account access and other materials you send so we can complete your project.
Billing details: your name, business name and billing contact. If you pay online, your payment is handled by our payment provider, and we don't store full card numbers.

Information collected automatically

When you visit our website, we and our service providers collect basic technical information, such as your IP address, browser and device type, the pages you view, how you found our site, and your approximate location. We use cookies and similar technologies for this, including Google Analytics, to understand how visitors use the site and how our marketing performs.

How we use your information

To answer your questions and send the quotes you request
To plan, deliver and support your project
To send invoices and keep business records
To improve our website, services and marketing
To protect our website from spam, fraud and abuse
To meet our legal obligations

When you contact us, we may follow up by email, phone or text about your request. If we ever send you marketing emails, each one will include a way to unsubscribe.

How we share your information

We don't sell your personal information, and we don't share it with other companies for their own marketing. We share it only:

With service providers that help us run our business, such as website hosting, email, analytics, chat, form and payment providers. They may use it only to provide their services to us.
With platforms you ask us to set up or manage for you, such as your hosting, domain, Google Business Profile or Google Ads account.
When required by law, or to protect our rights, our clients or others.
As part of a merger, sale or transfer of our business.

Cookies and analytics

You can block or delete cookies in your browser settings, though some parts of the site may not work as well without them. To stop Google Analytics from collecting data about your visits, you can install Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout.

How long we keep information

We keep inquiry details for as long as we need them to respond and follow up, and project and billing records for as long as we need them to support your project and meet tax, accounting and legal requirements. When we no longer need information, we delete it or make it anonymous.

How we protect information

We use reasonable safeguards, such as secure HTTPS connections, access controls and trusted providers, to protect your information. No method of storing or sending information online is completely secure, so we can't guarantee absolute security.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you by emailing hello@santagraphics.com. Depending on where you live, including California and other U.S. states with privacy laws, you may have additional rights. We'll respond within the time the law requires, and we won't treat you differently for making a request.

Children's privacy

Our website and services are meant for businesses and adults. We don't knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we'll delete it.

Other websites

Our website links to other sites, such as client projects and Google. Those sites have their own privacy practices, so please review their policies.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top of this page.

Contact us

SantaGraphics
Email: hello@santagraphics.com
Phone: (619) 798-8087